出自-索菲原創




春節放假通知

1) Please be informed that our office will be closed from: 日/月/年 (Monday) to日/月/年(Sunday) for Chinese New Year Holiday.




Business will resume from日/月/年(Monday).




春節放假安排：我們公司將于XX至XX放假。XX正式開工。請知悉。

2) Please be informed that our company will break for CNY holidays from 日/月/年 to 日/月/年. Our factory will be closed from 日/月/年to日/月/年.




If you have any urgent support issue during holidays, please contact me at Whatsapp XXXX. Thanks for your kind understanding.




春節放假安排：我們公司將于XX至XX休假。XX正式開工。請知悉。如果在假期期間有任何急事，需要我們給予支持的，請在whatsapp上發訊息我。謝謝你的理解。




放假郵件自動回復設置：




3) I am currently out of the office to celebrate CNY holiday with my family until 日/月/年.




I'll reply you promptly when I return. But, if you require immediate assistance, please find me on Wechat or Whatsapp XXX. Thanks for your cooperation.




我同家人在歡慶中國春節假期。直到XX，才會在公司，屆時會馬上處理你的郵件。但如有急事，請聯系我微xin或whatsapp. 多謝合作。




年關將至，是時候寫感謝信給新老客戶了：




感謝過去一年老客戶的誠摯合作：

4) We're delighted to tell you that you have been our customer for a whole year 或 for xx years!




Thank you for being a part of our family. We are very grateful for your continued patronage and always treasure the loyal customers like you.




我們非常高興已經與您合作了整整1年或XX年。謝謝你成為我們這個大家庭的一部分，感恩你的持續回顧，我們會一如既往地珍惜像您這樣的忠誠客戶。




新合作的客戶：




5) Let me take this opportunity to thank you for choosing XX (公司名). We are proud to have satisfied clientele like you and look forward to many years of working together.

If you have any questions about our products or service, please call us immediately at XXX, and we will be happy to assist you.




讓我借此機會感謝您選擇xxx. 我們很自豪地擁有向您這樣的顧客，并期待以后更多的合作。如您對我們產品或服務有任何疑問，請直接聯系我們xxx, 我們將竭誠為您服務。

6) We're glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was anything short of excellent. We look forward to working with you again.




我們很高興你找到你想要訂購的產品。我們的目標便是客戶與我們合作愉快，所以如在過程中對我們有任何意見建議，請告知。我們期待與你再次合作。




還未合作的客戶：




7) Thank you for taking the time to consider our products /service. I regret that we were not able to meet your current needs.

Please call me if your situation changes at any point in the future or if you have any questions. I will keep in touch with any updates. I hope that we will be able to do business together at some point in the near future.

謝謝你考慮我們的產品/服務。我很遺憾我們還未滿足你目前的需求。如在接下來情況有任何變動，或你有任何問題，都可以和我溝通。我會與你保持關系，不定時更新（動態）。希望在不久將來我們能有合作機會。




催客戶出貨用語：




8) As you know the goods are ready for shipment, and we are worried about the freight rates going up towards New Year 或者CNY Holiday, please expedite the payment so we can proceed.




如你所知，貨物已經做好，可以出運。我們很擔心隨著新年將至，運費會上漲，請盡快付款，我們好進展。




因爆倉延遲貨物用語：




9) 海運：Sorry to inform you the shipping space is very tight on the planned vessel, our container was dumped to be loaded by the next available voyage. We will keep you updated.

很抱歉通知您，預計走的那班船船艙爆滿，我們只能走下一班最近的船了。會告知您進展。




10) 空運：Sorry to inform you due to the peak season, shipping space is very tight. We are unable to catch the flight as schedule. Now waiting for forwarder's further update. Will keep you posted accordingly.

很抱歉通知您，艙位很緊張。我們沒法趕上原計劃的那班航班。目前在等貨代通知，會相應地進一步告知進展。