Dear Tania,

　How are you? I was trying to call you today, talking about the order DVD-558A. But sorry, failed. And it seems that the telephone number 39 25435789 is a fax number. Could you let me know your new telephone number? And the extension number if it has please.

　By the way, could you convey more information about the order?

　Awaiting your reply soon

　Thanks and regards,

　Water

　Notes

　有時候客戶回復郵件不是很及時，除了催促之外，我們還要對整個訂單或者項目有總體的把握。比如合同會簽，支付訂金的時間，產品包裝資料的確認等。如果需要緊急處理的事情，當天內必須完成。這也是樹立一種負責任的工作態度和對工作有責任心的體現。而電話聯系時最直接，最快捷的方式，要適時適地的運用。