Chapter 1 Business Trips商務出行
Unit 1 Traffic交通
Unit 2 Bank銀行
Unit 3 Customs海關
Unit 4 Hotel賓館
Unit 5 Touring and Shopping旅游和購物
Chapter 2 Business Activities商務活動
Unit 1 Business Phone電話
Unit 2 Reception接待
Unit 3 Visiting參觀
Unit 4 Meeting會議
Unit 5 Product Launch新產品發布會
Unit 6 Making a Product Presentation產品簡報
Unit 7 Describing Products產品描述
Unit 8 Trade Show參加商展
Unit 9 Market Research市場調研
Unit 10 Product Promotion產品推銷
Unit 11 Placing an Order訂貨
Unit 12 Dispute Settlement爭端解決
Unit 13 Goods Returned and Replacing Goods退貨換貨
Unit 14 After-sale Service售后服務
Chapter 3 Business Negotiations商務談判
Unit 1 Price Negotiation價格談判
Unit 2 Business Talk業務接洽
Unit 3 Agency代理
Unit 4 Commission and Discount傭金和折扣
Unit 5 Bid and Tender招標和投標
Unit 6 Technology Transfer技術轉讓
Unit 7 Compensation Trade補償貿易
Chapter 4 Other Relevant Knowledge商務相關知識
Unit 1 Interview面試
Unit 2 Staff公司員工
Unit 3 Corporate Culture公司文化
Unit 4 Corporate Training公司培訓
Unit 5 Business Environment商務環境
Unit 6 Business Etiquette商務禮儀
Unit 7 E-business電子商務
Unit 8 Trade Mark and Patent商標與專利
Unit 9 Joint Venture中外合資企業
Unit 10 Culture and International Business文化與國際商務
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