Module 1 Fundamentals of English Business Letter-Writing

nModule 2 Establishing Business Relations

nModule 3 Status Enquiries

nModule 4 Sales Promotion

nModule 5　Enquiries

nModule 6 Quotations and Offers

nModule 7 Counter-offers

nModule 8 Acceptance and Orders

nModule 9 Terms of Payment

nModule 10 Payment by Letter of Credit

nModule 11 Packing and Marking

nModule 12 Shipment and Delivery

nModule 13 Insurance

nModule 14 Conclusion and Contract

nModule 15 Complaints and Claims

nModule 16 Agency

nRevision

nReference Keys

nBibliography 參考文獻